Waiting Room support for classroom and webinar events in the Modern Express client
This update introduces the new Waiting Room feature for classroom and webinar events in the redesigned Modern Express client. The Waiting Room feature allows leaders to join an event, hold participants in a separate room, and allow them entry into the event individually or simultaneously. While in the waiting room, participants cannot hear and broadcast audio or view content in the session. They cannot interact with the leader, presenter, and other users in the event.
Configuration
By default, the Waiting Room feature is available but disabled at the event level.
Users can enable the feature for an event by selecting the Enable Waiting Room check box under Event Options.
Use the Waiting Room
When users join a classroom or webinar event in the Modern Express client and if the Waiting Room feature is enabled, then they are initially placed in the Waiting Room and are shown the following screen with a message indicating that they are in the Waiting Room. They can see the event details, a Copy action to copy the meeting ID, and the Leave button.
They do not have access to any panels or actions in the client in the Waiting Room and so they can neither view nor hear the event content, nor interact with any other users in the event. They can join the event only when the leader allows them.
When a leader rejects a user in the Waiting Room, the user receives a message as shown below. Clicking OK exits the user from the Waiting Room as well as the Modern Express client.
When users join a classroom or webinar event in the Modern Express client and if the Waiting Room feature is disabled, then they are directly placed in the event.