New Question & Answer support in Webinars

In this update, the Webinar workflow now provides support for including a 'Question & Answer' feature for collaboration during the Webinar session.

Configuration

To enable the new collaboration tool in a Webinar, event organizers can click Schedule webinar > Next and set the following new field under the Session Options section:

Select Collaboration Tool in Webinar
This drop-down list includes the following collaboration options:
- Text Chat
  This is the default option. If this option is selected, then the Webinar displays the Chat panel that participants can use to send text messages during the session.
- Question & Answer
  If this option is selected, then the Webinar displays the Question & Answer panel that participants can use to ask questions during the session. The leader or the event organizer can respond to each question separately.

New collaboration options for Webinar

Collaboration tools in the App client

Based on the Webinar configuration, the App client now displays either the Chat panel or the Question & Answer panel during the session.

Webinar with Text Chat in App client

Webinar with Question and Answer in App client

Collaboration tools in the Express client

Based on the Webinar configuration, the Express client now displays either the Chat panel or the Question & Answer panel during the session.

Webinar with Text Chat in Express client

Webinar with Question and Answer in Express client

Question & Answer features

To distinguish questions from answers, questions are displayed with a colored background while the answers are displayed with a slight indentation to the right side than the questions, in both App and Express clients.
To answer a question, leaders can right-click the participant's question, type their answer in the popup, and then click Answer to submit their answer.

Participants can ask questions anonymously as well. The word 'Attendee' is displayed instead of the participant's name in the panel. The following figures show the Question & Answer panel in App and Express clients respectively.