Use live closed captions

Leaders or co-presenters can enable live Closed Captioning for an event.

To use live Closed Captioning:
  1. Click the Closed Caption icon.
  2. Select the Live Closed Caption check box in the CC menu.

    Live Closed Caption

    When the Live Closed Caption check box is selected, the Select a Closed Captioner check box for manual closed captioning is hidden.

    Live Closed Caption selected

    The CC menu is displayed and activated in the toolbar for all co-presenters and participants. They can view subtitles and CC transcript using this menu.

    CC menu activated for participants in Express client

    When live closed captioning is enabled, the system automatically starts transcribing audio to text, and any user who clicks the Show Subtitles menu option can start seeing the subtitles in the subtitle bar at the bottom of the client window. The subtitles bar disappears 10 seconds after the last closed captioning message and re-appears when the next message is received. The subtitles are also captured and displayed in the CC Transcript.

Disable live Closed Captioning

To disable live Closed Captioning, click the CC icon and clear the Live Closed Caption check box in the CC menu.

Switch to manual Closed Captioning

As an event leader or co-presenter, you can choose to switch from live Closed Captioning to manual Closed Captioning in the event.

To switch to manual Closed Captioning:
  1. First disable live Closed Captioning.
  2. Click the CC icon and select the Select a Closed Captioner check box in the CC menu.
  3. In the Attendees panel, right-click and assign an attendee as a closed captioner. When manual closed captioning is enabled, the Select a Closed Captioner check box remains selected while the Live Closed Caption check box for live closed captioning is hidden.

    Manual Closed Captioning selected

Disable manual Closed Captioning

To disable manual Closed Captioning, click the CC icon and clear the Select a Closed Captioner check box in the CC menu.