Reject a participant during an event

Only event leaders can reject participants from the Waiting Room of an event. Rejecting a user exits them from the event.

To reject a participant from the Waiting Room:
  1. Click the Waiting Room button.

    The Waiting Room Attendees panel opens. This panel displays the names of users who are waiting to be admitted in the event.

    Waiting Room Attendees panel

  2. Click the Reject button beside a user who you want to reject from entering the event.

    When a leader rejects a user from the Waiting Room, the user receives a message as shown below. Clicking OK exits the user from the Waiting Room and closes their app or Express client.

    Alert for rejected user in the Waiting Room of App client

    Waiting Room user rejected entry

    Alert for rejected user in the Waiting Room of Express client

    Waiting Room user rejected entry