View the status of telephone audio in each breakout room

Once you start the breakout session, the telephone connection status appears next to each room:
  • If the status is Connected, the telephone sub-conference has been established for the breakout room.
  • If no connection status appears next to a room, it means that there is inadequate CTG (Centra Telephony Gateway) capacity to make all the calls. When this happens, move participants from that room to a room with an established telephone connection. If a line becomes available during the breakout session, then the connection is automatically made.
    Note: If there is insufficient CTG capacity to make all the calls, then a warning message appears. If the message appears frequently, then contact your Cornerstone Classroom administrator with a request to increase the CTG capacity.